I do technical communication and instructional content in digital and virtual environments, and I’ve done so for more than 20 years. I have worked in various fields including news media, social media, design agencies, nonprofits, and higher education — always as a technical content producer of some sort.

In the course of my career I’ve gained the greatest amount of expertise in:

Content Management
Knowledge Management
Information Architecture
Web Development
Learning Development
Course Design
Instructional Media
Eduction Technology
Online Usability
Digital Accessibility
Digital Storytelling
Technical Writing
Technical Support